GDPR

For most workspace, website, booking, customer and content data entered by a business using ASTRIII Business, that business is the data controller because it decides what information is collected and why it is used.

Node Dawn Group Ltd, through ASTRIII Business, acts as a data processor where it stores, secures, transmits or otherwise processes that data in order to provide the service.

Personal data is processed only to deliver the platform, maintain account access, support enquiries, manage subscriptions, provide security logging, and keep the service reliable and lawful.

ASTRIII Business uses HTTPS, role-based access, isolated customer records and controlled administrative access. Sensitive credentials are stored securely and platform actions may be logged for operational and security purposes.

Customers remain responsible for responding to requests from their own users or customers. Node Dawn Group Ltd provides reasonable assistance where ASTRIII Business stores or exports the relevant data.

Data is retained for as long as reasonably necessary to provide the service, comply with legal obligations, maintain records, resolve disputes and protect the platform. Trusted third-party infrastructure, email, payments or other service providers may be used where needed to operate ASTRIII Business.

Security or data handling issues are assessed promptly. Where required by law or contract, affected customers will be notified and supported with relevant information.